Thread:Kyoudou/@comment-26387911-20150510215048/@comment-24191497-20150510224223

For a first, are we talking about the game (game.exe) or the installation file (BETA 19.exe) crashing? Also does it only stop responding or does it actually crash if you don't do anything except wait?

If it's the installer and it stops responding, just ignore it and leave the computer be for a few (2-10) minutes. When the  progress bar vanishes, check if there's a game folder. Usually, even if it's not responding, it works just fine. Simply wait for the installation to finish.

If it's the installer and it crashes, try to copy the game folder from your computer (via USB stick or similar), if possible.

If it's the game, try re-downloading the installer. Delete everything, download and re-install it. If there is any error message, please make a screenshot of the error.